Lesson Content

Lesson Content

TOPIC 1 COMMUNICATION: AN OVERVIEW

1.1 WHAT IS COMMUNICATION?
1.1.1 Defining Communication
1.1.2 Types of Communication
1.1.3 The Purposes of Communication
1.2 MODELS OF COMMUNICATION
1.3 FORMS OF ORAL COMMUNICATION
1 Summary
1 Key Terms
1 References

TOPIC 2 ORAL COMMUNICATION: SOME BASIC PRINCIPLES

2.1 PRINCIPLES OF ORAL COMMUNICATION
2.1.1 Listening Skills
2.1.2 Speaking Skills
2.2 WHY WE NEED GOOD ORAL COMMUNICATION SKILLS
2.2.1 Building Friendships
2.2.2 Knowledge Acquisition
2.2.3 Developing Workplace Competencies
2.3 ROLES OF SPEAKER AND LISTENER
2.3.1 Evaluate the Situation
2.3.2 Understand Needs
2.3.3 Use Interpersonal Skills
2.4 INTERFERENCE IN COMMUNICATION
2 Summary
2 Key Terms
2 References

TOPIC 3 ACTIVE LISTENING SKILLS

3.1 NEED FOR ACTIVE LISTENING
3.2 TIPS FOR ACTIVE LISTENING
3.3 IMPLICIT LISTENING: COMPREHENSION OF SPEAKER INTENTION
3.4 LISTENING FOR EMOTIVE OR PERSUASIVE LANGUAGE
3.5 LISTENING FOR SPEAKER BIAS AND STEREOTYPE IN MESSAGES
3.6 LISTENING FOR ENJOYMENT
3 Summary
3 KeyTerms
3 Reference

TOPIC 4 LISTENING IN FORMAL/ACADEMIC CONTEXTS

4.1 DIFFERENT PURPOSES IN LISTENING
4.2 LISTENING FOR SEQUENCE IN IDEAS
4.3 LISTENING FOR SPECIFIC LANGUAGE CUES TO UNDERSTAND FACTS AND OPINIONS
4.3.1 Facts
4.3.2 Opinions
4.4 LISTENING FOR MEANING FROM INTONATION
4.4.1 Falling Intonation
4.4.2 Rising Intonation
4.5 LISTENING FOR COMPREHENSION FROM COMPLETE DISCOURSE RATHER THAN FROM ISOLATED WORDS: HOW TO TAKE NOTES
4 Summary
4 KeyTerms
4 Reference

TOPIC 5 SPEAKING: SPEECH TRAINING

5.1 PRONUNCIATION
5.2 TIPS ON HOW TO IMPROVE YOUR PRONUNCIATION
5.3 ENUNCIATION
5.4 STRESS
5.5 INTONATION
5.5.1 Grammar and Intonation
5.5.2 Intonation and Attitude
5.6 RHYTHM
5.7 VOICE MODULATION AND PROJECTION
5 Summary
5 KeyTerms

TOPIC 6 SPEAKING IN A SOCIAL CONTEXT

6.1 MAKING SMALL TALK
6.2 WHAT TENSE DO WE USE?
6.3 TOPICS SUITABLE FOR SMALL TALK
6.4 ASKING FOR AND GIVING INFORMATION
6.5 MAKING SUGGESTIONS AND RECOMMENDATIONS
6.5.1 Making Suggestions
6.5.2 Making Recommendations
6.6 MAKING REQUEST AND OFFERS
6.7 EXTENDING INVITATIONS
6.7.1 Useful Phrases
6.8 EXPRESSING THANKS
6.9 SPEAKING IN CROSS-CULTURAL SITUATIONS
6 Summary
6 KeyTerms

TOPIC 7 GROUP INTERACTION SKILLS

7.1 ASKING AND RESPONDING TO QUESTIONS
7.1.1 Different Ways of Asking Questions
7.1.2 Purpose of Questions and Responding to Them
7.2 EXPRESSING OPINIONS, AGREEING AND DISAGREEING
7.2.1 Suitable Expressions
7.2.2 Analysing the Conversation
7.3 NEGOTIATING
7.4 ARGUING AND CONCEDING
7.5 TURN-TAKING
7.5.1 Signals
7.5.2 Making Everybody Active
7.6 EXPLANATION AND JUSTIFICATION
7.6.1 Ways to Support and Justify your Opinions
7.6.2 Helpful Phrases to Show Support
7.7 INTERRUPTING AND EXPRESSING DISAGREEMENT
7.7.1 Useful Phrases to Interrupt With
7.7.2 Useful Phrases to Express Disagreement
7 Summary
7 References

TOPIC 8 PUBLIC SPEAKING

8.1 THE IMPORTANCE OF PUBLIC SPEAKING
8.1.1 Improve Your Social Skills
8.1.2 Improve your Academic and Professional Skills
8.1.3 Improve Your Public Speaking Skills
8.2 HOW TO BUILD CONFIDENCE IN PUBLIC SPEAKING
8.2.1 Change the Way You Think
8.2.2 Systemic Desensitisation
8.2.3 Skills Training
8.2.4 Prepare and Practise Your Speech
8.2.5 Relaxation Techniques
8.2.6 Gain Experience
8.3 TIPS FOR GIVING AN EFFECTIVE SPEECH
8.3.1 Appearance
8.3.2 Body Language
8.3.3 Voice
8.4 DIFFERENT TYPES OF SPEECHES
8 Summary
8 KeyTerms
8 References

TOPIC 9 PREPARING AN ORAL PRESENTATION

9.1 INPUT AND OUTPUT
9.1.1 Occasion for the Speech
9.1.2 The Audience
9.1.3 The Setting
9.2 DETERMINING THE PURPOSE AND TOPIC
9.2.1 Determine the Aim
9.2.2 Determine the Objectives
9.3 COLLECTING MATERIAL
9.3.1 Information Resources
9.3.2 Life Experience
9.3.3 Adapt Material
9.3.4 More is Best
9.4 STRUCTURING THE ORAL PRESENTATION
9.4.1 Why Structure is Important
9.4.2 Basic Procedures
9.4.3 Main Ideas
9.4.4 Sequencing of Main Ideas
9.4.5 Outlining the Material
9.4.6 Writing Out the Presentation
9.5 USING VISUAL AIDS
9.5.1 The Need for Visual Aids
9.5.2 Examples of Visual Materials
9.5.3 Guides for Using Visual Aids
9 Summary
9 KeyTerms

TOPIC 10 MAKING AN ORAL PRESENTATION

10.1 INTRODUCING THE TOPIC
10.2 PRESENTING THE CONTENT
10.2.1 A General Outline
10.2.2 The Actual Presentation Itself
10.3 GIVING THE CONCLUSION
10.4 INVITING PARTICIPATION
10 Summary
10 KeyTerms